Privacy Policy

Learn how we safeguard your personal information and ensure data security.





1. We're here to help. Get in touch.

You can get in touch with us at any time about the way we handle and safeguard your information.


If you want to:

  • ask questions

  • update your information

  • update or delete your Eased UP Platform account

  • change your user preferences

  • register a concern

  • opt out of marketing

  • anything else…

  • We're just a call or a few clicks away.


If you have any questions or complaints about how we handle your information, you can get in touch with us at hello@easedup.com.



2. About us

As part of our service, we provide the Eased UP Platform (Platform) to supports the development of educational resources to educational professionals (Educators).


The Platform does this through:

  1. we, our or us – we mean EdUP Solutions Pty Limited (ACN 679 333 594)

  2. our services – we mean the provision of the Platform to you as an Educator and related services that we provide.

  3. you – we mean you, the reader of this policy.

  4. your information – we mean your personal information that you may share with us.

  5. privacy laws – we mean all privacy and data protection laws that apply to us when we handle your information, including applicable health information laws.



3. What information do we collect?

We collect information you provide and data gathered automatically to operate, improve, and secure our Services, though limiting what you share may affect access.

So that we can provide you with our Platform, we may need to collect information from you or about your use of our Services as described below.


Please be aware that you can choose whether to provide us with the types of information described below, but your choices may affect our ability to offer you part of or all of our Services. If you do not provide us with the information we request, we may not be able to supply you with all or part of our Services. Any information that we do not require you to supply is information that you provide to us voluntarily.


3.1 Information you provide to us

We collect information you provide to us, including, but not limited to:

  • Registration information

    By registering with our Services, you authorise us to collect any information that you make available to us when accessing or using our Services. We collect information about you including your first and last name, email address, school name, curriculum, learning and subject areas, and year level.

  • Uploaded content

    You may upload documents, images, videos, or other media to our system as part of your use of our Services. We collect and store these files to facilitate their intended use, such as creating presentations, assignments, or lesson materials.

  • Third party information

    We may receive information about you from third parties that you have authorised to share such information with us. For example, if you connect your Google Drive account to our Services to create presentations.

  • Communications with us

    When you communicate with us in any way we will collect your contact information and any other information you may choose to provide to us.

3.2 Information we collect from you

We also collect information about you passively when you use or access our Services. We will combine this information with information you give to us and information we collect from you. For example, we collect information which may include, but is not limited to:

  • Cookies and similar tracking technologies

    We use both first-party and third-party cookies, and similar tracking technologies on our Services. A cookie is a small data file that is stored on your device and collects information, such as your IP address or information about your use of or your activities on our Services.

  • Log data

    We collect log data about your use of our Services, which may include your IP address, data, and time of your access or use of our Services, page views, the referring URLs, and any other information about your activities on our Services.

  • Third party information

    We may receive information about you from third parties that you have authorised to share such information with us. For example, if you connect your Google Drive account to our Services to create presentations.

  • Third-party plugin

    We may integrate third-party plugins into our Services and the use of such third-party plugins results in data collection by us and the relevant third party.

  • Accessing and using our Services in any other way

    When you use or access our Services, we may collect information such as search terms, interactions with other users, and any other activities on our Services.



4. How do we collect your information?

We collect your personal information when you engage with us or from third parties.

In many instances, we collect personal information directly from you. Here are some of the main ways:

  • Registration

    When you register on our website or Platform.

  • Communication

    Where you communicate with us through correspondence, questionnaires, chats, email, or when you share information with us from other services or websites. Communications may occur through the Platform.

  • Interaction

    When you interact with our sites, Platform, services, content and advertising or use our Platform or services.



5. How do we use and disclose your information?

We use your personal information to enable us to deliver and improve our products and services.

The purpose of EasedUP is to support educators with planning administration tasks.


We may use and disclose Information for the primary purpose for which it is collected, for reasonable secondary purposes which are related to the primary purpose, and in other circumstances authorised by the Privacy Act.


In general, we use and disclose your Information to:

  • Access

    To enable you to access and use our platform, tools, and services for planning, resource creation, and administrative support.

  • Improvement

    To design, enhance, and manage our platform, ensuring it effectively supports educators in planning, teaching, and administrative tasks. This includes performing analytics, gathering feedback, and refining features to improve your experience.

  • Educational Data Processing

    To facilitate lesson planning, curriculum alignment, and resource organisation. For example, your preferences, saved resources, and lesson structures may be collected and used to enhance platform functionality and streamline your workflow.

  • De-identified Information for Platform Functions and Improvement

    We may de-identify and/or aggregate your data to develop and enhance platform features that support educators. This may include improving AI-assisted recommendations, collaboration tools, and administrative automation.

    For clarity, this does not include using any identifiable student or teacher data to train, develop, or improve AI models.

  • Support

    To send you service updates, technical support, reminders, security alerts, and any information you request regarding the platform’s functionality and your account.

  • Contact

    To reach out when there are important updates about the platform, service enhancements, or changes that may impact your use of the tool.

  • Marketing

    To provide you with relevant insights, professional development opportunities, and educational resources that may support your teaching and planning.

  • Compliance

    To comply with legal requirements and assist educational authorities or government agencies where required and authorised.

Unless permitted or required by law, we won't use your health information without your consent.


6. How do we use your personal information for marketing, and how do you opt out?

You can opt-out at any time from our marketing communications.

We may send you direct marketing communications and information about our services or products. This may take the form of emails or other forms of communication. We'll always conduct our marketing practices in accordance with privacy laws and other applicable laws.


If we do send you marketing messages using your information, you'll be able to opt out at any time – either by using the unsubscribe facility in the relevant message or by contacting us (it's easy – see section 1).


We may also market our services to you generally – including via social media, advertising through our website and other digital or non-digital platforms. We'll always do this in accordance with our legal requirements.


Without your consent, we will not:

  • use any of your educational information to send you marketing communications; or

  • disclose any of your information to a third party in order for them to market to you.



7. Who do we share your information with?

We may share your personal information with our other partners and for other reasons we tell you about in this policy, on our website, on our Platform or where we otherwise communicate this to you.

We may share your personal information with:

  • our employees and related companies;

  • third party suppliers and service providers (including providers for the operation of our Platform, websites and/or our business);

  • payment systems operators (eg, merchants receiving card payments);

  • anyone to whom our assets or businesses (or any part of them) are transferred;

  • specific third parties authorised by you to receive information held by us;

  • other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorized or permitted by law; and/or

  • there is an immediate or imminent risk of serious harm to you, a third party, and/or the general public.



8. Using our website and Platform

We use cookies on our website to track your website usage and remember your preferences.

Our website includes pages that use cookies which are small files that store information on your computer, mobile phone or other device. We may use them to recognise you across devices and browsing sessions.


You can configure your internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. If you refuse the use of cookies in this way you may not be able to access the full functionality of our website. Please refer to your internet browser’s instructions or help screens to learn more about these functions.


We may also use third-party analytics tools to help us gather and analyse information about your use of our website and Platform. These tools assist us in understanding usage patterns, improving user experience, and optimising the performance of our services. For the avoidance of doubt, no sensitive information is shared with or transmitted to third-party analytics tools for these purposes. Any information collected through these tools is limited to non-sensitive data.



9. How do we protect your information?

We take a number of measures to keep your information safe.

We take reasonable steps to protect your Information from unauthorised access, theft, modification and disclosure. The protective steps we take include:

  • security and confidentiality requirements of our employees, contractors and external parties;

  • restricting access to Information to users who have a need to use the Information;

  • deletion, destruction or de-identification of Information where it is no longer relevant to us.

  • We retain your personal information for the length of time needed to fulfil the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

We have taken all reasonable steps to keep your Information secure including compliance with the Notifiable Data Breaches requirements under the Privacy Act.



10. What are your rights in relation to your information?

You have rights in relation to your personal information. You can contact us to exercise any of your rights in relation to your information.

Here are the things you can ask us to do in relation to your information at any time while you use our website, Platform or other services:

  • Access

    You can request a copy of your information.

  • Correct

    You can ask us to correct or update your information.

  • Complain

    You can express your concerns or complaints to us about your privacy or the way we are handling your information. We take your concerns seriously and will seek to fix any problem as soon as possible.

When you contact us regarding a request for access, correction, erasure, or to make a complaint, or if you wish to object to processing, withdraw consent, or request data portability, please include your name and contact details (such as email address and phone number) and clearly describe your request. We are committed to addressing your inquiries promptly and will acknowledge receipt of your correspondence swiftly. We aim to formally respond to all requests within 30 days. If we are unable to fulfill your request due to legal or other reasons, we will explain why. Verification of your identity may be required to protect your information and ensure it is not disclosed improperly.


If you are not satisfied with how we handle your query or manage your information, including our response to your requests, you have the right to lodge a complaint with your relevant Information Commissioner's Office.



11. How to we manage this policy

If we need to change this policy in a way that affects the way we handle your information, if you use our Platform, you'll receive an alert from us. We will also publish the changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.




12. How to contact us?

If you have any queries or complaints about this Policy, please contact us by email on hello@easedup.com or by post to 90 Howard Avenue, Dee Why NSW, Australia, 2099.


Further information about privacy can be found on the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.





Last updated on 21st February 2025.